Managing your Organization

Manage your organization and user accounts with Morse Code's organization features. These tools allow for easy maintenance of organization details and user profiles. Follow the instructions below to access and modify organization and user information:

User Information

1. Click on the user icon located in the top right-hand corner of the window to access your individual user information.

1. Then, click on the pencil edit icon to edit your user details.

1. In the "Edit Member" window, you can view and edit your:

• First name

• Last name

• Phone number

1. Once all edits have been made, click on the blue "Save" button in the bottom right corner of the window to save your changes.

Organization Information

1. Click on the user icon located in the top right-hand corner of the window.

1. Then, click the "MY ORGANIZATION" button to access detailed organization information.

1. This page will display your organization's details, such as:

• The account owner

• The number of additional organization members and their information, including:

  • Name

  • Email address

  • Last activity

  • Role type

• The number of pending invites to the organization

• The number of associated Amazon Connect instances

• The number of open support tickets

1. Once you're ready to edit a user's information, click on the edit icon on the right side of the user's member details and then click on the word "Edit".

1. In the "Edit Member" window, you can edit a user's:

• First name

• Last name

• Phone number

• Role

1. Once all edits have been made, click on the blue "Save" button in the bottom right corner of the window to save your changes.

You can grant additional members of your organization access to your Morse Code Portal and assign different levels of access through user roles. The links below will outline the process of adding new users and provide information on the various user roles.

How to Add a New User

User Role Assignment