# Welcome to Morse Code! Morse Code is your gateway to enhanced support and insights for your Amazon Connect instances. It is our cutting-edge application designed to provide you with visibility into your Amazon Connect environments. Seamlessly integrated into your AWS account(s), Morse Code offers a centralized platform for managing support interactions, empowering you with the information and tools needed to optimize your contact center operations. In addition to current functionalities, stay tuned for upcoming features including training resources, enablement opportunities, and access to a catalog of enterprise ready, production grade solutions. Get ready to elevate your support experience and unlock the full potential of your Amazon Connect instances with Morse Code. ## First Time Setup #### [Cross-Account Access](https://docs.itsmorsecode.com/welcome-to-morse-code/managing-your-organization/set-up-cross-account-access) If you are getting started with Morse Code for the first time, you will need to connect your AWS Account using **Cross-Account Access**. Click the link above for a detailed walk-through on setting up Cross-Account Access. #### [Adding Users](https://docs.itsmorsecode.com/welcome-to-morse-code/managing-your-organization/how-to-add-a-new-user) You can add additional users from your organization to grant them access to Morse Code. Click the link above for more information on adding new users. #### [Insights](#insights) Morse Code allows you to view detailed performance metrics related to your AWS Connect instances. Click the link above for information about the Insights Dashboard. ### Quick Access Links: * [FAQ](https://docs.itsmorsecode.com/faq) * [Reset your password](https://docs.itsmorsecode.com/welcome-to-morse-code/signing-in/reset-your-password) * [Get Support](https://docs.itsmorsecode.com/get-support) * [Using the Portal (Main Page)](https://docs.itsmorsecode.com/how-to-navigate-and-use-the-morse-code-portal) * [Adding New Users](https://docs.itsmorsecode.com/welcome-to-morse-code/managing-your-organization) * [Managing Your Organization](https://docs.itsmorsecode.com/welcome-to-morse-code/managing-your-organization) * [Product Catalog](https://docs.itsmorsecode.com/product-catalog) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.itsmorsecode.com/welcome-to-morse-code.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.