Morse Code Docs
  • 🌟Welcome to Morse Code!
    • Signing in
      • đź”’Reset your Password
      • Setting up your new user account
      • Single Sign-On (SSO)
      • Multi-Factor Authentication (MFA)
    • Managing your Organization
      • Set Up Cross-Account Access
      • How to Add a New User
      • User Role Assignment
      • Managed / Unmanaged Instances
  • How to Navigate and Use the Morse Code Portal
    • Homepage Tour
    • đź“ŠInsights Dashboard
  • Get Support
    • Open an Enhanced Care Request
    • Submit a Support Ticket or Feature Request for Morse Code
    • What is Enhanced Care?
  • Product Catalog
    • Using the Catalog
    • Making a Purchase
    • Set up Payment information (Optional)
  • FAQ
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Last updated 10 months ago

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In need of assistance? Our dedicated support team is here to help you every step of the way. Follow the instructions below to open a ticket and get the support you need.

If you have an issue with the Morse Code Portal or your Managed Instance, you can click on the large blue “Get Support” banner to open a support ticket.

There are two request types you can open: “Enhanced Care Request” and “Morse Code Support”. Visit the links below to learn more about both types of requests and how to submit them.

Open up and Enhanced Care request
Submit a support ticket or feature request for Morse Code
Get Support button